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Privacy Policy
neibourfriend.com'S PRIVACY POLICY
Shop With Confidence! Protecting Your
Personal Information Privacy Policy
This Privacy Policy explains how we
collect, use and (under certain conditions) disclose your personal information.
This Privacy Policy also explains the steps we have taken to secure your
personal information. Finally, this Privacy Policy explains your options
regarding the collection, use and disclosure of your personal information. By
visiting the Site directly or through another site, you accept the practices
described in this Policy.
This privacy policy applies to the Site.
This privacy policy does not necessarily apply to any offline collection of
your personal information. Please see below for details.
We are not responsible for the content or
privacy practices on any web site not operated by neibourfriend.com. neibourfriend.
To which the Site links or that links to the Site.
INFORMATION COLLECTION AND USE
1.
Information Collection.
We collect information from you in several
different ways on this Site. One goal in collecting personal information from
you is to provide an efficient, meaningful, and customized experience. For
example, we can use your personal information to:
- Help make the Site easier for you to use by not
having to enter information more than once.
- Help you quickly find information, products, and
services.
- Help us create content that is most relevant to you.
- Alert you to new information, products, and services
that we offer.
(a) Registration and Ordering. Before
using certain parts of any Site or ordering products, you must complete an
online registration form. During registration, you will be prompted to provide
to us certain personal information, including but not limited to your name,
shipping and billing address(es), phone number, email address, and credit card
number. If you have elected to use the Bill Me Later Payment method, you will
have to provide the last four (4) digits of your social security number and
your birth date. We use this information solely to facilitate the Bill Me Later?
Transaction and will not store or keep this information in our files. In
addition, we may also ask you for your country of residence and/or your organization’s
country of operation, so we can comply with applicable laws and regulations,
and for your gender. These kinds of personal information are used for billing
purposes, to fulfill your orders, to communicate with you about your order and
the Sites, and for internal marketing purposes. If we encounter a problem when
processing your order, your personal information may be used to contact you.
(b) Email Addresses. Several locations of
the Site permit you to enter your email address for purposes including but not
limited to: to register for a contest or sweepstakes; to request us to notify
you of new brands, new product styles, or product sizes; to sign up for email
newsletters and special offers; or to sign up for the neibourfriend.com
Scarves Digest. Your participation in a contest or sweepstakes is completely
voluntary, so you have a choice whether to participate and disclose information
to us. We use this information to notify contest and sweepstakes winners and to
award prizes. We may post on the Site the names and cities of contest and
sweepstakes winners. By entering a contest or sweepstakes, you may be
opting in to receive our email newsletter and special offers and this will be
disclosed in the official rules governing the contest or sweepstakes.
(c) Cookies and Other Technology. Like
many sites, the Site employs cookies and web beacons (also known as clear GIF
technology or "action tags") to speed your navigation of the Site,
recognize you and your access privileges, and track your Site usage.
(i) Cookies are small pieces of
information that are stored as text files by your Internet browser on your
computer’s hard drive. Most Internet browsers are initially set to accept
cookies. You can set your browser to refuse cookies from web sites or to remove
cookies from your hard drive, but if you do, you will not be able to access or
use portions of the Site. We have to use cookies to enable you to select
products, place them in an online shopping cart, and to purchase those
products. If you do this, we keep a record of your browsing activity and
purchase. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE
TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies are not
"spyware."
(ii) Web beacons assist in delivering
cookies and help us determine whether a web page on the Site has been viewed
and, if so, how many times. For example, any electronic image on the Site, such
as an ad banner, can function as a web beacon.
(iii) We may use third-party advertising
companies to help tailor site content to users or to serve ads on our behalf.
These companies may employ cookies and web beacons to measure advertising
effectiveness (such as which web pages are visited or what products are
purchased and in what amount). Any information that these third parties collect
via cookies and web beacons is not linked to any personal information collected
by us.
(iv) As an example, Facebook collects certain
information via cookies and web beacons to determine which web pages are
visited or what products are purchased. Please note that any information
collected by Facebook via cookies and web beacons is not linked to any
customer's personal information collected by us.
(d) Log Files. As is true of most web
sites, the Site server automatically recognizes the Internet URL from which you
access the Site. We may also log your Internet protocol ("IP")
address, Internet service provider, and date/time stamp for system administration,
order verification, internal marketing, and system troubleshooting purposes.
(An IP address may indicate the location of your computer on the Internet.)
(e) Age. We respect children’s privacy. We
do not knowingly or intentionally collect personal information from children
under age 13. Elsewhere on the Site, you have represented and warranted that
you are either 18 years of age or using the Site with the supervision of a
parent or guardian. If you are under the age of 13, please do not submit any personal
information to us, and rely on a parent or guardian to assist you.
(f) Product Reviews. You may choose to
submit a product review. If you post a review, we will ask for your email
address and geographic location. If you submit a review, your geographic
location will be visible to other users (your email address will be kept
private). Also, any personally identifiable information that you submit as part
of the review can be read or used by other visitors to the Site. We are not
responsible for any personally identifiable information that you choose to
submit as part of your review. We believe you can post a helpful review without
disclosing any personal information.
2.
Information Use and Disclosure.
(a) Internal Use. We use your personal
information to process your order and provide you with customer service. We may
internally use your personal information to improve the Sites Content and
layout, to improve outreach and for our own marketing efforts (including
marketing our services and products to you), and to determine general
marketplace information about visitors to the Site. In order to facilitate such
use and the other use described in this Section 2, we may share your
information with affiliates under neibourfriend.com, Inc.’s control.
(b) Communications with You: We will use
your personal information to communicate with you about the Site and your
orders and deliveries. Also, we may send you a confirmation email when you
register with us. We may send you a service-related announcement on the rare
occasions when it is necessary (for example, if we must temporarily suspend our
service for maintenance.) Also, you may submit your email address for reasons
such as to register for a contest or sweepstakes; to request us to notify you
of new brands, new product styles, or product sizes; to sign up for email
newsletters and special offers; or to sign up for the neibourfriend.com
Scarves and Accessories Digest. If you submit your email address, we use it to
deliver the information to you. We always permit you to unsubscribe or opt out
of future emails (see the opt out section, below, for more details). Because we
have to communicate with you about orders that you choose to place, you cannot
opt out of receiving emails related to your orders.
(c) External Use. We want to provide you
with excellent service and to offer you a great selection. We do not sell,
rent, trade, license or otherwise disclose your specific personal information
or financial information to anyone other than to affiliates under neibourfriend.com,
Inc.’s control, except that:
(i) As do most catalog and Internet
retailers, we sometimes use others to perform specific functions on our behalf.
When we disclose information to these service providers, we disclose
information to help them to perform their service. For example, in order to
deliver products to you, we must share some information. We partner with third
parties (such as the U.S. Postal Service, United Parcel Service, and Federal
Express) to ship products, to ensure delivery, and so that we can obtain
feedback, improve the quality of our service, and measure and improve the
quality of the service of the third party. In the example of shippers, we
provide them some personally identifiable information such as your name,
shipping address, email, and phone number.
(ii) Similarly, to help you buy products
and provide customer service to you, we must provide your credit card number to
financial-services corporations such as credit-card processors and issuers.
When we submit your credit card number for authorization, we use
state-of-the-art data encryption to protect your information. (More on this
below in Data Security.)
(iii) In the event you have elected to use
the Bill Me Later Payment method, to help you buy products and provide customer
service to you, we must provide the last four (4) digits of your social
security number and your birth date to the financial-services corporations
processing your transaction. When you submit this information to us for
approval and authorization, we use state-of-the-art data encryption to protect
your information.
(iv) We may disclose such information in response
to requests from law enforcement officials conducting investigations;
subpoenas; a court order; or if we are otherwise required to disclose such
information by law. We also will release personal information where disclosure
is necessary to protect our legal rights, enforce our Terms of Use or other
agreements, or to protect ourselves or others. For example, we may share
information to reduce the risk of fraud or if someone uses or attempts to use
the Site for illegal reasons or to commit fraud.
(v) We will not sell (or trade or rent)
personally identifiable information to other companies as part of our regular course
of business. However, it’s possible that we might acquire or merge with or be
acquired by another company or that we might dispose of some or all of our
assets. If that happens, your personal information may be disclosed to another
company, but that disclosure will be subject to the Privacy Policy in effect.
(vi) We may share non-personal information (such as
the number of daily visitors to a particular web page, or the size of an order
placed on a certain date) with third parties such as advertising partners. This
information does not directly personally identify you or any user.
(vii) We may publicly disclose the name,
city, and state of the contest and sweepstakes winners.
DATA SECURITY
The Site incorporates physical, electronic,
and administrative procedures to safeguard the confidentiality of your personal
information, including Secure Sockets Layer ("SSL") for all financial
transactions through the Site. We use SSL encryption to protect your personal
information online, and we also take several steps to protect your personal
information in our facilities. Access to your personal information is
restricted. Only employees who need access to your personal information to
perform a specific job are granted access to your personal information.
Finally, we rely on third-party service providers for the physical security of
some of our computer hardware. We believe that their security procedures are
adequate. For example, when you visit the Site, you access servers that are
kept in a secure physical environment, behind a locked cage and an electronic
firewall.
While we use industry-standard precautions
to safeguard your personal information, we cannot guarantee complete security.
100% complete security does not presently exist anywhere online or offline.
OFFLINE COLLECTION, USE & DISCLOSURE
OF INFORMATION
As you might expect from us, the majority
of information that we collect is obtained through the Site, and this Privacy
Policy applies only to that online collection of personal information. We also
may collect information offline, where we also try to protect the privacy of
your personal information. One example involves someone calling us to place an
order or to ask questions. When someone calls, we will ask only for the
personal information we need in order to place the order or to answer the
question. When we need to store information (such as order information), we
will enter it into our database through SSL encryption. (See the Data Security
section above for more information). Another example involves faxes. If you fax
something to us, we will act upon the fax and then either store it a locked
repository or we will shred the fax if there is no need to retain the
information. There are other ways we could learn of personal information
offline (for example, we suppose someone could send us a letter including some
return address information), and this Policy doesn’t discuss or try to predict
all of those methods or uses. As we mentioned, we will try to treat offline
collection, uses, and disclosures consistently with our relevant online
practices.